At S&R Broadband, accessible from our website, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information that is collected and recorded by S&R Broadband and how we use, protect, and handle it.
1. Information We Collect
When you visit our website, apply for a new internet connection, or contact us via our forms or WhatsApp, we may collect the following details:
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Contact Information: Full name, phone/WhatsApp number, email address, and installation/physical address.
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Service Details: Selected internet bandwidth plan, connection type (Home, Corporate, or Leased Line), and hardware requirements.
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Technical Log Data: IP address, browser type, operating system, referring URLs, and timestamps when you interact with our website.
2. How We Use Your Information
We use the information we collect in the following ways:
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To process, schedule, and complete optical fiber line installation and equipment deployment.
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To verify area feasibility and service coverage for your premises.
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To provide ongoing technical assistance, network troubleshooting, and billing updates.
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To communicate directly with you regarding service inquiries via WhatsApp or phone calls.
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To maintain, optimize, and improve the speed, security, and performance of our website.
3. Data Protection & Security
We implement strict administrative, technical, and physical security measures to safeguard your personal data. Your contact and location credentials are never sold, rented, leased, or traded to third-party marketing companies for promotional purposes. Access to your records is strictly restricted to authorized network engineers and support staff.
4. Third-Party Services & Links
Our website may contain external links or interactive integrations, such as direct messaging via WhatsApp. When you click these external links or buttons, you interact with third-party platforms governed by their respective privacy policies. We encourage you to review their policies independently.
5. Cookies and Tracking Technologies
Like most modern websites, S&R Broadband uses standard cookies to store information regarding visitors’ preferences and optimize your browsing experience. You can choose to disable or filter cookies through your individual browser settings at any time.
6. Regulatory Compliance
S&R Broadband operates in accordance with telecommunication directives, consumer protection standards, and lawful data privacy regulations applicable to broadband service providers. We disclose necessary data only when strictly required by law enforcement or regulatory authorities under due legal process.
7. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect technological improvements or operational changes. Any modifications become effective immediately upon being published on this page.
8. Contact Us
If you have questions, feedback, or concerns regarding this Privacy Policy or how your personal information is handled, please reach out to us:
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Brand: S&R Broadband
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WhatsApp / Helpline: +92 302 4510022
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Support Hours: 24/7 Available